ZapSitters LLC – Privacy Policy Last Updated: September 16, 2025 ⸻
1. Introduction
ZapSitters LLC (“ZapSitters,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services (collectively, the “Platform”).
By accessing or using the Platform, you agree to this Privacy Policy and consent to our data practices as described herein. If you do not agree with the terms of this Privacy Policy, please discontinue use of the Platform immediately.
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2. Definitions
Key terms in this Privacy Policy include:
• Personal Data: Any information relating to an identified or identifiable individual
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(e.g., name, email, phone number, payment information).
• Processing: Any operation performed on personal data, such as collection,
storage, use, disclosure, or deletion.
• Controller: ZapSitters LLC, determining the purposes and means of processing
personal data.
• Processor: Third-party service providers processing personal data on behalf of
ZapSitters.
• Third Party Services: Vendors providing background checks (e.g., Checkr),
payments (e.g., Stripe), and insurance (e.g., Next Insurance).
3. Information We Collect
ZapSitters collects the following information:
1. Account Information: Name, email address, phone number, profile photo,
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4. How We Use Personal Data
ZapSitters uses • • • • • •
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your information to:
Deliver and manage services on the Platform.
Verify user identities and maintain platform security.
Process payments, refunds, and invoices.
Communicate booking confirmations, updates, and promotional offers. Provide customer support and dispute resolution.
Ensure compliance with applicable legal obligations.
and password.
2. Payment Information: Credit/debit card details, billing addresses, and
transaction history processed via Stripe or equivalent secure gateways.
3. Background Verification Data: Criminal checks, identity verification, and
professional certifications for independent contractors.
4. Service Information: Booking details, service preferences, and
communication records between families and providers.
5. Technical Information: IP addresses, device identifiers, browser types,
cookies, and usage statistics.
6. Marketing & Communication Preferences: Newsletter subscriptions,
survey responses, and event participation details.
5. Legal Basis for Processing
Under applicable data protection laws (e.g., GDPR), ZapSitters processes personal data based on: • Consent: When users opt in for marketing communications or agree to
background checks.
Contractual Necessity: For bookings, payments, and service delivery.
Legal Obligations: To comply with tax, accounting, and regulatory
requirements.
• Legitimate Interests: Fraud prevention, platform analytics, and service
improvements.
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6. Cookies & Tracking Technologies
We use cookies, web beacons, and analytics tools (e.g., Google Analytics) to: • Improve website performance and user experience.
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Track session data and preferences.
Enable advertising and marketing campaigns.
Users can manage cookie preferences through browser settings or opt-out links provided on the Platform.
7. Third-Party Services & Data Sharing
ZapSitters may share personal data with:
• Payment Processors: Stripe for secure transactions.
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Background Check Providers: Checkr for provider verification.
Insurance Providers: Next Insurance for liability coverage options.
Cloud Storage & IT Providers: Secure data hosting and backup.
Marketing Platforms: Email campaign services and social media integrations.
All third parties are contractually obligated to safeguard personal data in compliance with applicable laws.
8. Data Retention & Storage
Account Data: Retained as long as accounts remain active.
Booking & Payment Records: Retained for at least 7 years for legal and tax
purposes.
• Background Check Data: Stored per regulatory requirements, then anonymized
or deleted.
• Inactive Accounts: Deleted after 24 months of inactivity unless legal retention
is required.
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9. Data Security Measures
ZapSitters employs:
Encryption: TLS/SSL for data transmission, AES-256 for storage.
Access Controls: Role-based user permissions and multi-factor authentication.
Regular Security Audits: Third-party vulnerability testing and monitoring.
Incident Response Plans: Procedures for managing potential breaches.
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10. User Rights & Choices
Under GDPR, CCPA, and Texas privacy laws, users have rights to:
• Access personal data held by ZapSitters.
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Request corrections or updates.
Request deletion of personal information (“right to be forgotten”).
Opt out of marketing communications.
Request data portability for transfer to another service provider.
Requests can be submitted via privacy@zapsitters.com.
11. Children’s Privacy
ZapSitters does not knowingly collect data from children under 13 years old (or the minimum age required in your jurisdiction). Parents or guardians may contact us to request deletion of any personal data inadvertently collected.
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12. International Data Transfers
For users in the EU/UK or other jurisdictions with data transfer restrictions, ZapSitters uses: • Standard Contractual Clauses (SCCs)
• Adequacy decisions approved by regulatory authorities
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• Binding corporate rules for third-party vendors where applicable
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13. California Privacy Rights (CCPA)
California residents have rights to:
• Know what personal data we collect and why.
Request deletion of personal data.
Opt out of the sale of personal information (ZapSitters does not sell personal data).
Access this Privacy Policy in an accessible format.
14. Texas Privacy Law Compliance
ZapSitters complies with the Texas Privacy Protection Act regarding:
Breach notification obligations.
User rights for data access and correction.
Vendor contracts ensuring adequate data safeguards.
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15. EU/UK GDPR Compliance
GDPR compliance measures include:
Appointment of a Data Protection Officer (DPO) for oversight.
Lawful bases for processing personal data.
User rights to data access, portability, restriction, and erasure.
Annual data protection impact assessments (DPIAs).
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16. Automated Decision-Making & Profiling
ZapSitters may use automated tools for:
• Fraud detection.
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Service recommendation algorithms.
Background verification scoring.
Users have rights to opt-out or request human review for automated decisions impacting legal or contractual rights.
17. Data Breach Notification & Response
In the event of a breach, ZapSitters will:
Notify affected users within 72 hours as required by GDPR and U.S. laws.
Cooperate with law enforcement and regulatory authorities.
Provide remediation guidance to affected parties.
18. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in law or business practices. Updates will be communicated via:
Email notifications to registered users.
Platform notices on login dashboards.
Posting the updated version with a revised “Last Updated” date.
19. Contact Information
For privacy-related inquiries or to exercise your rights, please contact:
ZapSitters LLC
Email: privacy@zapsitters.com Address: Houston, Texas